Grandparents' Line
A weekly call from the same volunteer, and a device set up so older people can reach migrated family themselves.
4,100
Older people
980
Volunteers
Weekly
Call cadence
34
Day centres
Why it works the way it does.
In high-migration districts the loneliest households are the ones that look fine: a pension arrives, the house stands, and nobody has visited in months.
Grandparents' Line pairs each older person with a volunteer who calls the same time every week. It sounds slight. It is the intervention participants rank highest.
Alongside it we set up and teach a device, patiently and repeatedly, so the calls people most want to make are the ones they can make themselves.
The design decisions.
- 01Same volunteer, same person, same weekly slot
- 02Device set-up and repeated, patient teaching in the home
- 03Escalation route where a call raises a health or safety concern
- 04Quarterly in-person visit alongside the calls
Partners on the ground.
- Local self-government institutions
- Volunteer network
- Dollu Ltd
This initiative sits inside Elderly care and connection.
4,100
Older people
980
Volunteers
Weekly
Call cadence
34
Day centres
Fund Grandparents' Line, or something like it.
We will tell you exactly what a contribution covers, what it does not, and what we will report back to you and when.
