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Bihar · since 2021 · Scaling

Digital Didi

Women trained as their village's paid digital helper - the person who fills the form, makes the claim, spots the scam.

  • 1,150

    Digital Didis

  • 290,000

    Claims assisted

  • 72%

    Still practising at 2 years

  • ₹6,400

    Median monthly earning

The story

Why it works the way it does.

Most government services are now online, which has quietly excluded the people least able to use them. In practice a village solves this through whoever has a smartphone and some patience, usually unpaid and usually a man.

Digital Didi makes that a real job and gives it to a woman. Each Didi is trained on the portals that matter locally - pensions, rations, scholarships, land records - given a device and a data allowance, and paid a stipend for a year while she builds a small fee-based practice.

She becomes the person who notices the fraud attempts too, which has turned out to matter as much as the form-filling.

How it runs

The design decisions.

  1. 01Twelve-week training on the portals that matter in that district
  2. 02Device, data allowance and a one-year stipend
  3. 03A fee schedule agreed with the panchayat so pricing stays fair
  4. 04Refresher training whenever a major portal changes
Who we work with

Partners on the ground.

  • State rural livelihood missions
  • Common service centres
  • Dollu Ltd

This initiative sits inside Women in technology.

  • 1,150

    Digital Didis

  • 290,000

    Claims assisted

  • 72%

    Still practising at 2 years

  • ₹6,400

    Median monthly earning

Get involved

Fund Digital Didi, or something like it.

We will tell you exactly what a contribution covers, what it does not, and what we will report back to you and when.

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